Oil paintings from Canvaz.com


   
       
Most Famous
19th Century
Original Painting
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Frequently Asked Questions

if you have other question not listed below, please write to service@canvaz.com,  or talk to him by MSN messenger "canvaz_portrait or yahoo messenger ID"arfromcanvaz",  he is often online.



How long will I have to wait for my painting?


How will you handle my credit card information ?

Do you accept custom oil painting orders ?

What precautions are taken to ship the painting safely to the customer?

How much are the shipping charges?

What is the Return Policy?

Do I have to add sales tax to the quoted prices?


How long will I have to wait for my painting?

For portrait, you will see the first sketch within 7 days after order placed, you have right to demand a lot of times adjustments before you accept or reject it. and we will ship it upon your approval.

For oil paintings (none-portraits), you will receive your paintings within 12 days ( not applicable to wholesaling customers), if you need a quick delivery, please write to us to state clearly the deadlines.

Note: Most delivering services like DHL or UPS can't deliver on holidays.

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How will you handle my credit card information ?

Your credit card information is 100% safe, 2checkout.com handle credit card info for us, which is one of the largest payment processing companies in USA.

we have no access to your credit card information, 2checkout.com handle it. so you needn't worry about it at all.

And when you making payment online, a SSL server will handle the information you entered, no third party can get these information by any hacker techs.

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Do you accept custom oil paintings ?

yes, we accept custom orders, just send us your picture, or even an subject, we can help you out. 

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What precautions are taken to ship the painting safely to the customer?

All paintings and portraits are hand-painted on canvas, which are rolled and shipped in a sturdy tube-like container.

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How much are the shipping charges?

Shipping rate for first piece is 15$, and 5$ for each extra piece. large quantity order will be charged as actual freight.

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What is the Return Policy?

For regular oil paintings, If you are not completely satisfied with your order, contact us for a 'Return Authorization Number' and simply return the item (in its original packaging) within 7 days of receipt for a refund of the painting's full price. The customer is responsible for the return shipment.


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Do I have to add sales tax to the quoted prices?

No, you don't.

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Tel: 86-18360489951;   Address: Buji, Shenzhen, Guangdong,China zip:518112
 

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