if
you have other question not listed below, please write to
service@canvaz.com,
or talk to him by MSN messenger "canvaz_portrait or
yahoo messenger ID"arfromcanvaz", he is often online.
For portrait, you will see the first sketch
within 7 days after order placed, you have right to demand a lot of times
adjustments before you accept or reject it. and we will ship it upon your
approval.
For
oil paintings (none-portraits), you will
receive your paintings within 12
days (
not applicable
to wholesaling
customers),
if you need a quick delivery, please write to us to state clearly the
deadlines.
Note: Most delivering services like DHL or UPS can't deliver on holidays.
Your
credit card information is 100% safe, 2checkout.com handle credit card
info for us, which is one of the largest payment processing companies in
USA.
we
have no access to your credit card information, 2checkout.com handle it.
so you needn't worry about it at all.
And
when you making payment online, a SSL server will handle the information
you entered, no third party can get these information by any hacker techs.
For regular oil paintings, If you
are not completely satisfied with your order, contact us for a 'Return
Authorization Number' and simply return the item (in its original packaging)
within 7 days of receipt for a refund of the painting's full price. The
customer is responsible for the return shipment.
